Multitenant Portal Licensing

Multitenant portal supports the following licensing schemes:

■ Tenants: Tenants license includes the following features support:
● Quick Connect
● Tenant Online voice routing
● User view only

A Tenant License is mandatory requirement for Onboarding a new customer M365 Tenant and for managing the Voice Routing.

■ Users: User license includes the following features support:
● User MACD (Teams, and Voice policies)
● Lifecycle management
● Create and Edit Templates
● DID management
● Support Microsoft Teams
● Support OneDrive policies (Future implementation)
● Manage emergency call Routing (Future)

A User License is not mandatory. The provider can offer this service as an upscale service for selected customers.

See the following:

■ Installing the Multitenant License
■ Configuring Direct Routing Service License Settings